WhatsApp Business in action
Elevate customer experiences with the WhatsApp Business API to send notification, customer service and self service to boost your business
Allow auto reply with your chat bot and self-service to update/ notify or collect information you’re your customers
Your Business in WhatsApp
akoma Self services has a direct secure and easy to use integration methods to your backend systems that allows you to reduce the customers interaction with agents.
Akoma has a lot of practical features that makes it easy for us to communicate efficiently and securely with our customers specially when it comes to self services which was not possible with any other messaging solution using another factor also is reporting Akoma provide a set of reporting for the service and the agents including all the conversations and interaction with the customers
Secure web based
akoma platform is an intuitive web-based agent workspace making it easy for agents to handle multi channel conversations at a time across a customer experiance channels.. And with robust reporting & analytics capabilites, it’s easy to monitor and enhance your bsuiness KPIs to insure ROI.
Get in touch with your clients the way they like
Akoma will get you much more closer with your customers beside your other communicants channels to stay in the competition.